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client and family resources postcard

Do you have feedback about your child's care?

If you have a question, concern or suggestion we encourage you to talk to a member of your Holland Bloorview team right away. You can also contact client and family relations in the Grocery Foundation Resource Centre on the first floor or fill out a green feedback card (available throughout the hospital).

Client and family relations will:

  • Follow-up with you within two days
  • Listen to understand your concerns in a safe and confidential setting
  • Explain our role and decide with you on next steps
  • Follow-up and information on a regular basis

All messages requiring follow-up will be acknowledged within two days. Please provide your contact information and indicate the best way to connect with you.


Holland Bloorview is committed to excellent care for all. If you have any concerns, we encourage you to contact Client & Family Relations.

Kimberley Siu-Chong, client and family relations facilitator
Mailing address

Holland Bloorview Kids Rehabilitation Hospital 
c/o Client & Family Relations
150 Kilgour Road 
Toronto, Ontario, Canada 
M4G 1R8