Skip to main content
Service alert

Due to scheduled maintenance on the hospital’s telephone system, inbound calls to the main hospital number will be impacted on Friday, Feb. 13, from 6:30 p.m. to 7:00 p.m. For urgent needs during this time, please call the emergency backup line: 416-467-7111.

#339933

About the Effective Listening and Interactive Communication Scale (ELICS) 

The ELICS is a formal assessment tool for clinicians to rate their own listening skills. It has 24 items arranged by the four ELICS listening scales: Receptive Listening, Exploratory Listening, Consensus-oriented Listening and Action-oriented listening.

The ELICS is a paper-based questionnaire that measures the extent to which clinicians display listening skills behaviours using a 7-point performance scale (where 1 = not at all, and 7 = to a very great extent).


How to access the ELICS

The ELICS measure is available for free download on our Learning & Resource Portal. You will be required to make an account on the portal.