Skip to main content
For your information

Please note our ambulatory care services will be closed on Dec. 25-26, 2025, and Jan. 1, 2026. The day program will be closed Dec. 22-26, 2025.

#009900

About the Effective Listening and Interactive Communication Scale - Assessment Rubric (ELICS-AR) 

The ELICS-AR is a formal observational assessment tool for observers to rate clinicians’ displayed listening skills. It has 24 items arranged by the four ELICS listening scales (Receptive Listening, Exploratory Listening, Consensus-oriented Listening and Action-oriented listening).

The ELICS-AR measures the extent to which clinicians display listening skills behaviours, using the same 24 items as the ELICS, rated on a 5-point performance scale (0 = not at all, 1 = rarely, 2 = occasionally, 3 = frequently, and 4 = consistently).


How to access the ELICS-AR

The ELICS-AR measure is available for free download on our Learning & Resource Portal. You will be required to make an account on the portal.