Keeping your child safe is important to everyone at Holland Bloorview.
Even with our best efforts, incidents of harm can occur at the hospital. Caring Safely is our commitment to keeping your child safe.
Caring Safely is an ambitious safety initiative to make the care we provide even safer and make the hospital an even safer place for our staff to work in.
How are we demonstrating our commitment to safety?
- We are using an evidence-based (research) approach to improve safety, and to focus on changing the culture of safety within the hospital.
- We joined the Solutions for Patient Safety (SPS) Network, a network of over 140 children’s hospitals across North America. The SPS Network is a collaborative effort among children’s hospitals to transform pediatric patient safety with the ambitious goal to eliminate serious harm across all children’s hospitals.
Holland Bloorview’s areas of patient safety focus for 2021:
A hospital-acquired condition (HAC) is a medical condition or complication that a patient develops during a hospital stay, which was not present at admission. In most cases, hospitals can prevent HACs when the care provided aligns with research that shows the best results for most patients.
We aim to reduce HACs by taking the following actions:
- Introduced SPS Network recommended pressure injury evidence-based care practices (as of October 2021)
- To reduce hospital acquired pressure injuries, we adopted a new client risk assessment tool that is sensitive to mobility and devices, while flagging clients who are at-risk of developing pressure injuries.
- We have also introduced an evidence-based bundle of techniques that reduces pressure injuries when applied consistency as well as a pressure injury audit process to confirm the evidence-based bundle of techniques have been applied to care.
- Advance our culture of safety by modeling safety as a core value and to keep safety at ‘top of mind in the thinking and decision making of ourselves and others’:
- We introduced the sharing safety story examples at monthly meetings.
- 12 hospital committees have committed to sharing safety stories at their monthly meetings to keep safety at ‘top of mind in the thinking and decision making of ourselves and others’ during the meeting and advance our culture of safety by modeling safety as a core value.
- Maintain awareness of operations and immediate problems impacting the front line and our employees:
- We implemented Rehabilitation and Continuing Complex Care unit Point of Care (POC) huddles.
- New POC huddles have been introduced on a weekly basis by each inpatient unit based on SPS’ recommended structure to maintain awareness of operations and immediate problems impacting the front line and our employees.
- Strengthen our “Good Catch” program - an action-oriented program that highlights what actions were taken by an employee to prevent harm from happening.
- Having a Good Catch program ‘celebrates the culture of safety’ and encourages staff and family members to report concerns.
- Promote our workplace violence policy.
- Best practice recommendations from the SPS Network were added into our workplace violence and code white policy.
I’m a caregiver – how can I help with safety?
We know that children stay safer when their parents are informed and participate in their care. Help us keep your child safe:
- Speak up when you have a concern.
- Ask questions when you need clarity or better understanding.
- Know that you are an important member of our hospital’s care team.
Working together is the best way to keep your child safe and help us achieve our goal of ‘All safe. Always’.