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Effective Nov. 1, 2023, clients and families, visitors, vendors and staff are required to wear a mask while moving throughout the hospital, including while in elevators, in spaces where clients receive care or participate in research. A medical grade mask will be available upon entry.

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The Family Support Fund offers financial support to Holland Bloorview families to meet their unique needs. Through the fund, clients and families may be provided with financial reimbursement for equipment, medication, recreational activities and respite services during their care journey. 
Decisions are based on how the funding will affect the client’s physical safety, wellness and overall impact on the family and their financial need.

*NEW* Changes to the 2023/2024 Family Support Fund application form

Starting April 1, 2023, we will now be accepting new application through a digital form available online. No printing or mailing needed - simply watch this short instructional video: in English also in French to learn how it works. The new application process will allow for a more accurate capture of your information, reduce wait times and enable you to receive updates through email.

Reminder to applicants: Supporting clinical staff or vendors who provide the services you are seeking funding for are not responsible for the application and its outcomes.

The layout of the application is slightly different from the hard copy application from previous years, but has been modeled with all the same information points from before. You’ll also notice:

  • Immediate confirmation upon submission
  • Ability to save a PDF version of the application for your records
  • Faster turnaround time for decisions - reduced to 4-6 weeks instead of 6-8 weeks in past years


We have provided additional information and frequently asked questions (FAQs) regarding the Family Support Fund application process. Please view the following FAQs  for more information.

Who can apply?

A parent/guardian/legal caregiver or a member of your clinical care team who received the client/family’s consent can apply on behalf of a client. Note: clients must be under the age of 19 and have accessed clinical, OHIP-covered services at Holland Bloorview within the past two years.

Not sure which Holland Bloorview Service qualify? Click here for the list.

The eligibility criteria for Family Support Fund?

The eligibility criteria are as follows:

  • A child under the age of 19 who is receiving clinical care and/or therapy through an OHIP-covered service from Holland Bloorview. Please note that if your child only uses fee–for-service programs such as aquatics, dental or Spiral Garden camp but not clinical services, they cannot access the Family Support Fund. Please contact the Family Resource Centre for information on other funding options available.
  • Accessing care through Holland Bloorview after the age of 19 does not automatically qualify your child for this fund.
  • Installation, labour, assessment, taxes, repairs, replacement parts (e.g. batteries, slings etc), accessories, additions to existing equipment or delivery costs are not funded. 
  • No other home or vehicle modifications are funded except for specific accessibility equipment listed in the approved items list. Funding and items are subject to change. 
  • Should funds run out before the submission deadline, your application might be declined.
  • The application submission period for this fiscal year of 2023/2024 runs from April 1 to March 31 or until funds run out.
What items does the fund support?

Similar to last fiscal year, the Family Support Fund currently offers financial support for the following categories of items/services:

  • Medical equipment (buying to own and rental/lease fees)
  • Medication
  • Recreation
  • Respite

Click here for a full list of funding categories.

What level of assistance is available?

The level of funding assistance may vary based on: 

  • The cost of the item - did the Family Support Fund already fund the same/or like item? 
  • Availability of funds

There is a maximum amount that can be requested for each category, although receiving the maximum funds is not always guaranteed. The Family Support Fund Team is likely to allocate a portion of the requested sum from your application for you to use towards the designated service or item.

How do I find out about the status of my application?

At this time, families can expect to be contacted by a staff member about their application within 4-6 weeks of submitting. If you provided an email address as your contact information, you will be notified via email. We will also provide a “Next Steps” document to any decision involving an approval.

For any further questions who do I contact?

Feel free to contact the administrative team via email at If the questions are very particular, please provide context and our admins will do their best to get back to you as soon as they can.

What to do if I get an error message while trying to submit the form?

The REDcap platform is simple to use and has little to not technical flags. One message you might encounter is this:

Critical Error: REDCap server is offline! message
CRITICAL ERROR: REDCap server is offline!
For unknown reasons, REDCap cannot communicate with its database server, which may be offline. Please contact your REDCap administrator to inform them of this issue immediately. If you are a REDCap administrator, then please see this additional information. We are sorry for any inconvenience.


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Instructional video

To assist with this transition, we’ve provided a step-by-step instructional video guiding you through the submission process.

Additional resources

Please read the following infographic document before submitting an application. This document covers what you can expect from the Family Support Fund process.

Application form

Please submit your application using the electronic form here (last updated April 2023):

Application Form


If you have concerns about using the electronic submission form, please consider these options:

  • Contact a social worker or case manager within your clinical care team.
  • Connect to a Family Mentor through the "Family Mentor program" page. Family Mentors can provide tips and coaching about filling the application. They cannot do the application with / for families.
  • If you have no access to clinical care team members, computer, internet or mobile device contact us at to request a paper copy of the 2023-2024 form, or call at: 416-425-6220 ext. 6303

Please click on the button below to access the application form.

Application Form


If you have questions, please contact:

FSF Inquries
Mailing address

Holland Bloorview Kids
Rehabilitation Hospital
150 Kilgour Road
Toronto Ontario M4G 1R8