Since April 2023, the extensive needs service program run by Holland Bloorview, CHEO and McMaster Children's Hospital has provided wrap-around supports for more than 1200 children with urgent and complex needs and their families in Ontario closer to their home.

City News Toronto chief correspondent Cynthia Mulligan speaks to one of the families, Kairo and his mom,Nikki Pacheco, on how the program has supported them since he started in January 2024. She also interviews ENS program director Kathryn Decker on the impact it has had on children and families, resulting in decreased hospital stays, school absences and family stress among other positive results.